Personal Data Policy

Your personal information

Combiq AB (“Combiq AB”, “We”, “us”) know how important it is with integrity for our customers and website visitors, and our goal with this policy is that we are clear and transparent way to describe for you
How we collect, use, show, transfers and store your information so that you feel confident that your personal information is in safe repository. Combiq AB performs all management of personal data in accordance with EU integrity legislation GDPR, data protection regulation.

Personal data responsibility

Combiq AB is personal data manager for the processing of personal data on this website. We never further sell your personal data to any third party.

Contact information

You can contact us at info@combiq.com or via ordinary mail sent to foundry 953 18 Jönköping. You can also contact us via the “Contact” page on combiq.com.

Collection of personal data

What a personal assignment is

Personal information is all kinds of information that can be directly or indirectly attributable to a natural person who is in life. This applies, for example, to name, social security number, address, email address and telephone number. This also applies, for example, booking numbers and encrypted data and various types of electronic identities, such as IP numbers, if they can be linked to natural persons.

How we collect personal data and what information we collect

Combiq AB collects personal data in several ways, but in the first place directly from you.

Data collected when using our website

When you use our site, we collect information about your use of the site. Some of these data may be personal data, such as Your browser’s unique ID. We also collect information on how you
navigates the website. We use these information in the future to quality assure our website and develop it further.

Data collected in connection with the use of contact forms

When using the contact form, your name and email address and / or phone number are saved. We do this to contact you in the future. The data saved only internally and is not shared with third parties.

Data collected at personal contact

We collect personal data from you when you contact us, for example on e-mail, phone or other ways. In the first place, we collect the personal data needed to answer your question or manage your case.
It is eg Name and customer number data. Depending on how you choose to contact us, we can also collect contact information such as email address or phone number.

For personal contact, we also collect the other personal data that you choose to leave to us and allow us to save.

Tasks collected from someone other than you

In case of personal contact, someone else leaves your personal data. We assume that the person who leaves the data has your consent to submit these personal data. This can e.g. be in order to contact
You to answer a question or if you need to get in touch with us. In order to keep your personal information updated and correct complement and update your personal information through private and public registers. This applies e.g. Address information and social security number.

Handling and storage of personal data

COMBIQ AB Legal basis to process your personal data

Combiq AB treats your personal data lawfully. It may be that the same personal data is discussed both with the support of the fulfillment of applicable agreements, specifically of consent or with the support of the fact that the task is necessary to fulfill other legal obligations. This means that even if you recall your consent and the treatment based on the consent cease, the personal data can still remain with us for other purposes. In essence, we treat your information to fulfill an agreement in which you are a party, for example, in an interior design project.

Administration of your agreement

In order to deliver the services you have ordered by us, we use your personal data in different ways. The data is used to contact you or third parties if we
Need information to perform the service you ordered by us.

Administration of your agreement also includes the use of your information to accounting, settlement and audit and credit or other payment card verifications.

Customer care

We use your personal information to provide you with service if you contact us with questions, views or eg. Complaints. We use your name and customer number to identify you and your agreement. We use your contact information, such as e-mail address and phone number to contact you in connection with issues and cases. We can also use all the other personal data that we collected about you to manage your question or your case depending on what is relevant in the individual case.

Mailing of information

Once you have ordered a service of us, we use your personal information to send important information about your ordered service or offers linked to our services. Such mailing is made to the email address provided in conjunction with booking. We send payment reminders via email and by phone.

Marketing and personalization

For analysis of user patterns and personalization, we use cookies.

Services and service development

We use the information we collect about our customers to develop and improve our products and services. This applies to our digital services, where we analyze

user behavior to develop how we present information, offers and design functions. This also applies to the development of our products after customers’
wishes and behavior and for example remedy deficiencies or increase safety.

In essence, we use anonymous or anonymous information at aggregated level to make this type of analyzes. However, it may be that we also use
Personal information we have collected if relevant.

Legal requirement

Finally, treatment of your personal data may also happen to ensure that we can fulfill obligations under laws and regulations, for example regarding security and accounting.

Storage times

Combiq AB follows good practice in the industry. We save your personal data as long as it is required for the purpose of the treatment.

We save all the personal information we collect in our customer database. In the customer database, personal data is saved for two (5) years if you have not agreed that we can save your information anymore. If you agree with that specifically, we save your personal data for up to 10 years.

The same personal data can be stored in several different places for different purposes. It may mean that a task that has been crumpled from a system for it is no longer necessary remain in another system where it is stored with the support of consent or for another purpose where the personal data is still needed.

Combiq AB Technical and organizational measures for safe treatment of your personal data

We take ongoing measures to meet the principles of “”built-in data protection and data protection as standard””. We continuously evaluate the risks of the personal data processing that take place and take the necessary security measures to reduce the risks.

We continuously train our staff in data protection issues. Have you direct questions about how we work with the Data Protection Regulation (GDPR) – please contact info@combiq.com.

Extradition of personal data

Microsoft

We use Microsoft’s Office products and system services for our internal work. This means that your personal data will be processed by Microsoft that has been hired by us as a personal data assistant. The personal data
Store by Microsoft in a cloud service within the EU. The personal data can be transferred by Microsoft to a comprehensive IT incident to third countries

(that is, a country outside the EU / ace). This transmission occurs only in order to protect the data.

Contract partners and IT providers

We use a number of different IT services and IT systems in our business. In some these are stored and handled personal data. We are keen about your privacy and security of your information on all such handling. Some systems are. Installed locally with us and it is just our staff who have access to the data. In these cases, no transmission takes place to third parties. Some systems, however, are cloudy solutions or installed with the supplier and mean that we transfer personal data to the supplier. In these cases, the supplier is our personal data assistant and manages the information on our mission and according to our instructions.

Web analytics company

We use Google as an external supplier for personalization and analysis of user workers on our website. Google handles personal data as personal data assistant for our behalf. The information it is concerned is above all
Data retrieved through cookies and handled at anonymous and aggregated level.

Providers of Ordered Services

To provide some of the services you have ordered from us, we use subcontractors and contract partners. Often it is necessary that we leave personal information to these for the service to be carried out.

Extradition to third parties

We never leave out your data to third parties without your permission and if it is not required to deliver your service. Third party is regulated in the above paragraphs.

Your rights

Necessary handling of personal data and management with the support of consent

Personal data processing that is necessary for us to fulfill an agreement with you or for us to fulfill a legal obligation is permitted without consent. In order for us to collect and manage your personal data in
Any other purpose is required, on the other hand, you consent to the treatment. You provide consent to handling your personal data in connection with using our services at Combiq.com or on contact with us.

Withdrawal of consent

You can choose to revoke your consent at any time by contacting us on the contact details above. If you recall your consent, we will delete the ones personal data and cease the treatment covered by the consent.

It may be that the same personal data is discussed both with the support of consent and, on the basis of the fact that the task is necessary or with the support of other rules. This means that even if you recall your consent and the treatment that based on the consent ceases, the personal data can still remain with us for other purposes.

Right to get information on which personal data we have saved about you

If you want information about what information we have registered about you, you can apply for this at the above address. The registry extract is left on request and is free once a year. How do I proceed to request a record statement?

You write and request a record statement from Combiq AB. Note: You must submit your request in writing because it should contain your signature, you can not only send an email. Label the letter “”Personal Data Extract – to Combiq AB Personal Data Officers”.

The law support for this right with register extracts can be found in Article 15 of the Data Protection Regulation.

Here’s how to write:

Personal Data Extract – To Combiq AB Personal Data Officer

I hereby apply for information under Article 15 of the Data Protection Regulation.

…………………………………………………………………

(Place and date)

………………………………………………………………..

(Signature)

……………………………………………………………….

(Naming clarification, social security number and address.)

(e-mail / phone number)

…………………………………………………………………….

Right to control over your personal data

You have the right to request that the information about you should be deleted, supplemented or corrected. You also have the right to request that the processing of your personal data be limited to
Some purposes and for example not used for direct mail or so-called profiling.

Cookies

On combiq.com we use cookies to improve your experience, to gather information for our marketing and to develop the websites. The information is stored anonymously. It may occur that some personal data
Handled by cookies on combiq.com. For this handling, in addition to our personal data policy, our cookie policy also applies.

What kind of cookies do we use?

The cookies we use are divided into these categories.

The list below shows the details of each cookie.

Cookie	Description
Nödvändiga
cookielawinfo-checkbox-advertisement	Inställd av GDPR Cookie Consent -plugin används denna cookie för att registrera användarens samtycke för cookies i kategorin "Annons".
viewed_cookie_policy	Cookien ställs in av GDPR Cookie Consent -plugin och används för att lagra om användaren har godkänt användningen av cookies eller inte. Det lagrar inga personuppgifter.
cookielawinfo-checkbox-necessary	Denna cookie är inställd av GDPR Cookie Consent -plugin. Cookies används för att lagra användarens samtycke till cookies i kategorin "Nödvändigt".
cookielawinfo-checkbox-functional	Cookien ställs in av GDPR -cookie -samtycke för att registrera användarens samtycke för cookies i kategorin "Funktionell".
cookielawinfo-checkbox-performance	Denna cookie är inställd av GDPR Cookie Consent -plugin. Cookien används för att lagra användarens samtycke till cookies i kategorin "Prestanda".
cookielawinfo-checkbox-analytics	Denna cookie är inställd av GDPR Cookie Consent -plugin. Cookien används för att lagra användarens samtycke till cookies i kategorin "Analytics".
cookielawinfo-checkbox-others	Denna cookie är inställd av GDPR Cookie Consent -plugin. Cookien används för att lagra användarens samtycke till cookies i kategorin "Annat".
Analytics
_ga	_Ga -cookien, installerad av Google Analytics, beräknar data från besökare, sessioner och kampanjer och håller också reda på webbplatsanvändning för webbplatsens analysrapport. Cookien lagrar information anonymt och tilldelar ett slumpmässigt genererat antal för att känna igen unika besökare.
_gid	Installerad av Google Analytics lagrar _gid -kakan information om hur besökare använder en webbplats, samtidigt som den skapar en analysrapport om webbplatsens prestanda. Några av de data som samlas in inkluderar antalet besökare, deras källa och sidorna de besöker anonymt.
_gat_gtag_UA_207042853_1	Denna cookie är inställd av Google och används för att skilja användare.

If you want to complain

Anyone who considers that a company violates the data protection regulation or other privacy legislation can turn to the data inspection. Read more on the data inspection website.